Privacy Policy

BlueArc Technologies Last Updated:

23/09/2025

BlueArc Technologies (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website bluearctech.com.au (“Site”) or our services.

1. What Personal Information We Collect

We may collect personal information including:
Name, email address, phone number, and business details.
Account login details and communications with us. Payment details (if relevant to services).
Information about how you use our Site (IP address, browser type, device information, pages viewed).
Any other information you provide directly to us.
We also collect non-identifying information through cookies and similar technologies (see our Cookie Policy).

2. Why We Collect Your Information

We collect and use personal information to:
Provide and improve our services and Site functionality.
Respond to enquiries, provide support, and communicate with you.
Manage accounts, transactions, and service delivery.
Conduct analytics, research, and reporting. Ensure security, prevent fraud, and comply with legal obligations.
Send you updates, promotions, and marketing (with your consent where required).

3. Disclosure of Information

We may disclose personal information to:
Service providers and contractors who support our business (e.g. IT hosting, analytics, payment processors).
Legal or regulatory authorities where required by law.
Third parties you authorise us to disclose to. Parties involved in a merger, acquisition, or sale of our business.
We will not sell your personal information to third parties.

4. Overseas Disclosure

Some of our service providers may be located overseas (for example, cloud hosting or analytics providers). Where we transfer information overseas, we take reasonable steps to ensure it is protected in line with this policy and the APPs.

5. Security of Personal Information

We take reasonable measures to protect personal information against misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no method of transmission over the Internet is completely secure.

6. Access and Correction

You may request access to, or correction of, the personal information we hold about you. We will respond within a reasonable timeframe and in accordance with the APPs.

7. Complaints

If you believe we have breached your privacy rights, you may contact us using the details below. We will investigate your complaint and respond promptly. If you are not satisfied, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on this page, with the “Last Updated” date revised.

9. Contact Us

For questions, concerns, or complaints regarding this Privacy Policy, please contact us at:
BlueArc Technologies
Address: L35 / 100 Barangaroo Avenue, Tower One, International Towers, Sydney NSW
Email: automateme@bluearctech.com.au